Find all of the current printer warranty information below.
Printer Warranties | Printer Warranty Length (years) | Hot Swap/Loaner Available | Printhead Warranty Length (Years) | Printhead Warranty Terms |
---|---|---|---|---|
Evolis | ||||
Primacy | 3 | No | 3 | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Zenius | 2 | No | 2 | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Securion | 2 | No | 2 | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Quantum 2 | 1. Limited to 500,000 passes | No | 1 year. Limited to 500,000 passes. | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Kiosk | 1 | No | 1 | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Tattoo RW | 1 | No | 1 | Printhead must be sent in for evaluation. Replacement must be purchased. Credit issued upon inspection. Warranty void if cleaning cycle requirements were not met. |
Magicard | ||||
Rio Pro | 3 | Yes | 3 | Replacement with no questions asked for the first two printhead replacements |
Enduro+ | 2 | No | 2 | Replacement Upon Receipt and inspection |
Pronto | 2 | No | 2 | Replacement Upon Receipt and inspection |
Prima 4 | 3 | Yes | 3 | Replacement Upon Receipt and inspection |
NISCA | ||||
PRC-101 | 3 | Yes. All 3 years. | 3 | Replacement Upon receipt and inspection |
PRC-201 | 2 | No | 1 | Replacement Upon receipt and inspection |
PR5350 | 2 | Yes. First year only. | 1 | Replacement Upon receipt and inspection |
PR5360 | 2 | Yes. First year only. | 1 | Replacement Upon receipt and inspection |
IDP | ||||
SMART30 | 3 | Yes | 2 | Advance Replacements |
SMART50 | 3 | Yes | 2 | Advance Replacements |
GET Group | ||||
CP500 | 2 | Lifetime | ||
Fargo | ||||
C50e | 2 | No | 2 | Replacement upon receipt and inspection |
DCT1250e | 3 | No | 3 | Replacement upon receipt and inspection |
DTC4500e | 3 | Yes. First year only. | 3 | Replacement upon receipt and inspection |
DCT1000Me | 3 | No | 3 | Replacement upon receipt and inspection |
DTC4250e | 3 | Yes. 1st Year Only | 3 | Replacement upon receipt and inspection |
HDP5000 | 3 | Yes. 1st Year Only | Lifetime | Replacement upon receipt and inspection |
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